Terms of service

Terms of Service

Welcome to Black Owl. By accessing or using our website and services, you agree to comply with and be bound by the following terms:

  1. Product Information
    We strive to provide accurate descriptions and images of our handcrafted accessories. However, slight variations may occur due to the handmade nature of our products.

  2. Order Acceptance
    All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability or errors in pricing.

  3. Pricing & Payment
    Prices are listed in AED and are subject to change without notice. Payment must be completed before order processing.

  4. Shipping & Delivery
    We aim to deliver products within the estimated timeframe but are not liable for delays beyond our control.

  5. Returns & Refunds
    Please refer to our Return & Refund Policy for details.

  6. Limitation of Liability
    Black Owl is not responsible for any damages arising from the use or inability to use our products or services.

  7. Changes to Terms
    We may update these terms at any time. Continued use of the site signifies acceptance of any changes.

  8. Contact Us
    For questions or concerns, please contact: Black1owl@hotmail.com.